Privacy Policy

OPO Paint Expert ("we", "us" or "our") respects and is committed to protecting your personal data privacy. This policy explains how we collect, use and safeguard your personal data when you use this website (including the booking/quotation form, WhatsApp, phone or email enquiries). We handle all personal data in accordance with the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong.

When you enquire or book a quote through this website, we may collect the following information:

• Your name or preferred form of address
• Contact phone number
• Unit address or district (used to arrange the on-site measurement)
• Floor area, the services required and any other project-related details you choose to provide

We do not collect your identity card number, credit card or bank details through this website.

The personal data you provide will only be used for the following purposes:

• Responding to your enquiries and providing quotations
• Arranging on-site measurements, scheduling work and project follow-up
• Maintenance follow-up after completion

We will not sell, rent or transfer your personal data to any third party for promotional purposes, nor use it for direct marketing unrelated to your enquiry.

We retain your personal data only for as long as necessary to fulfil the purposes described above. Once the project is complete and the maintenance period has ended, the relevant data will be securely deleted or destroyed unless there is another legal requirement to retain it.

This website uses only the technical cookies necessary to keep the site running properly (for example, maintaining login status in the admin backend). We do not use cookies to track your browsing behaviour or for advertising purposes.

We adopt reasonable technical and organisational measures to protect your personal data against unauthorised access, use or disclosure. Information submitted through this website is transmitted over an encrypted connection (HTTPS).

Under the Personal Data (Privacy) Ordinance (Cap. 486), you have the right to access and correct the personal data we hold about you. To exercise these rights, or if you have any questions about this policy, please contact us:

• Phone: 3188 1889
• WhatsApp: 6928 9628
• Email: enquiry@opoexpert.com.hk
• Address: Rm 916-917, Nan Fung Commercial Centre, 19 Lam Lok Street, Kowloon Bay

We may revise this privacy policy from time to time. Any revised version will be posted on this page and take effect immediately. We recommend reviewing it periodically.